Privacy Policy
Last updated: August 31, 2026
Introduction
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the Service. We collect, use, and disclose Your information as described in this Privacy Policy and, where required by applicable law, only where We have a valid legal basis to do so, including Your consent (where consent is required).
Interpretation & Definitions
Interpretation
The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
A unique account created for You to access Our Service or parts of Our Service.
Global Visa Gateway, 14 Coventry Street, Coventry, England, CV2 4LZ.
Small files placed on Your device by a website, containing Your browsing history.
Any information that relates to an identified or identifiable individual.
Refers to the Global Visa Gateway website.
Third-party companies or individuals employed to facilitate the Service.
Data collected automatically, generated by the use of the Service (e.g., page visit duration).
The individual or legal entity accessing or using the Service.
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. This includes:
Usage Data
Usage Data is collected automatically when using the Service. This may include Your Device's IP address, browser type, pages visited, time spent, operating system, and other diagnostic data.
How We Use Your Data
The Company may use Personal Data to maintain the service, manage user requests, perform contracts, contact users (via Email, Call, SMS, WhatsApp), or send promotional updates with consent.
Text Messages Privacy Notice
If You opt in to receive text messages (SMS) from Us, We collect information like phone number and consent records.
⚠️ No mobile information will be shared with or sold to third parties or affiliates for marketing or promotional purposes. Message & data rates may apply. Reply STOP to opt-out.
Data Retention Periods
We retain Personal Data only for as long as necessary. Retention periods are set based on legal compliance, support tracking, and security log monitoring:
| Category | Retention Period |
|---|---|
| Account Info | Duration of relationship + up to 24 months |
| Support Data / Chats | Up to 24 months from ticket closure |
| Usage Data / Logs | Up to 24 months |
Your Rights & Security
Data Erasure & Deletion
You have the right to request deletion of Your Personal Data. You can update or delete your information at any time by contacting us directly.
Security Practices
The security of Your Personal Data is important to Us. While We use commercially reasonable security measures to protect Your information, no transmission over the Internet is 100% secure.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, feel free to reach out to us: